This agreement sets out the terms and conditions that will govern the relationship between us, The Pauline Quirke Academy Limited (PQA) and you the Parent/Guardian. It is a legally binding agreement. These Rules are important to maintain standards and to ensure that all members gain the maximum benefit from their membership.
Any free trial (taster session) is strictly at the approval of the Academy Principal, subject to availability, restricted to a maximum of 2 weeks and does not guarantee a place at PQA. A free trial may not be claimed in retrospect.
Membership of PQA entitles you to apply to send one child to one of the PQA Academies. You are advised to keep the child at the same Academy to assure the best continuity of tuition, however, you are entitled to send the same child to another Academy provided you give the Academy and PQA notice of your intention to do so, no less than one week in advance.
Fees are divided into Academy tuition fees (£44.00 pcm inc. VAT where applicable) and Membership fees (£36.77 pcm plus VAT). VAT invoices are available on request. Discounted fees will vary. Class timetables and teachers are subject to change from time to time without notice.
In order to avoid disturbing classes, you and your child are requested to arrive in good time. Entrance to classes may be barred to anyone arriving more than 15 minutes late.
A teacher may, at any time, ask your child to leave a class if he/she is jeopardising the safety or enjoyment of others or their educational experience.
Each Academy may also have its own additional rules of which you will be notified. Your child and any guests are required to observe these rules in full.
The minimum membership period is 2 months. You must pay the monthly membership subscription by Direct Debit for the minimum membership period unless your membership is terminated without liability, suspended or transferred in accordance with these terms. The Academy reserves the right to change the day, time and location of the sessions. Should this be restrictive to attendance the minimum notice period will be waived.
You may terminate this agreement at any time without liability if the tuition the child is offered falls below, on more than one occasion, the standards reasonably expected to be provided.
We will suspend membership during the minimum membership period in the event that the child is unable to attend the Academy for more than one month due to his / her injury or illness. In the unfortunate event that it is medically no longer possible for the child to attend any PQA Academy we will cancel the minimum membership period without any further obligation to you. We may require suitable medical evidence in the form of a GP or hospital letter setting out the medical reasons.
In the event that you do not make the membership fee payments when due, the right to send the child to attend any PQA Academy will be withdrawn until payment is received and brought up to date. Interest is payable (whether before or after judgment) on any sums not paid when due at the rate of 4% p.a. above the base lending rate of RBS Bank calculated daily. If your account falls into arrears on more than three occasions during any one calendar year we reserve the right to terminate your membership with immediate effect.
At the end of the minimum membership period, your membership will automatically continue unless either party cancels by giving the other at least one month's notice.
We may terminate your membership and discontinue the child's entitlement to attend the Academy in the event of serious or repeated breach of these Membership rules.
Payment is due on the first of each month. Payment must be made by Direct Debit mandate. If payment of membership fees or tuition fees is not made in full for any reason we reserve the right to suspend your membership and to exclude your child from the Academy.
This agreement may be terminated if either party is in serious breach of its obligations to the other.
We reserve the right to use any individual or group photographs or movie shots of your child for press or promotional purposes. Where reasonably possible we will ask you to sign a use of image rights form to consent to this usage.
Bullying, harassment, abuse or other inappropriate behaviour by you, your child or guests is strictly forbidden and will result in expulsion and such other legal remedies as may be available.
To the extent permitted by law, our liability to you, save in respect of death or personal injury caused by our negligence shall be limited to the total amount you have paid for your membership.
You and your child must treat all PQA members, children, staff and teachers with respect and consideration. PQA does not tolerate rude, offensive or aggressive remarks and behaviour in any way. You must make yourself and your child aware of the health and safety rules of the venue and comply with the recommendations at all times.
Smoking and the bringing or consumption of alcohol and the use or being under the influence of illegal substances is not permitted anywhere in our Academies.
If you have a complaint or concern that cannot be resolved via the Academy Principal please contact us privately and we will do our best to resolve the matter.
We reserve the right to make changes to these rules and will communicate any changes to you at the address or email specified. Proof of sending such notice shall be sufficient evidence of receipt.
A four week notice period is required for termination of membership and can only be given in writing to PQA Ltd, P.O. Box 1305, High Wycombe. HP10 9YG or via email to [email protected]. The time of receipt (not sending) shall be the time of commencement of the notice period.
This agreement is governed by the laws of England and Wales.